Business process management/A charters glossary

Glossary
The following definitions apply to the corresponding terms as they are used in the Charters for BPM Program Governance. Your organization may have different connotations for these terms, so it might be a useful activity to create a glossary specific to your organization (see the Lesson exercises).

D
doctrine - a guiding set of beliefs, principles, or tenets

E
engine - the people, methods, and software (tools) supporting a program

G
governance - the institutions and mechanisms by which one oversees the development, implementation, and growth of a given body

O
opportunity - a possible project that is evaluated against other opportunities for its return on investment

P
program - a portfolio and related activities, specifically with strategic business objectives

project - a planned endeavor, usually with a specific goal and accomplished in several steps or stages

portfolio - the collective set of opportunities, projects, and solutions.

R
release - a version of a project that is delivered into production for end user consumption

S
solution - specifically, a project that has gone to production to solve a business problem

T
tenet - a fundamental principle, from which other aspects of a doctrine can be concluded

Lesson exercises

 * Identify the key terms for your BPM program, and catalog them in a glossary for your organization.