Business process management/Sharing - infrastructure cost models

Summary
The position of a BPMS tool in the infrastructure stack is such that it will span departmental systems and cross the boundaries of system silos. Both the users that interact with the BPMS tool and the integrations invoked by the defined processes give rise to the possibility of sharing a BPMS tool across the program. If the infrastructure has the capacity for the load imposed by the executing processes then the costs can be distributed to those teams that use it.

There are occasions when sharing parts of the physical infrastructure may not make sense. Isolation of more sensitive process applications might require different environments for the BPMS tools. However, the sharing of software licensing costs, shared staff to support the environments, and even physical data centers might still make sense. The above cost models can still apply and be defined for such use cases.