Computer Support

Computer Support is a computer hardware and software topic that includes computer hardware, networking, laptops, printers, operational procedures, operating systems, security, mobile devices, and troubleshooting.

This course comprises 2 parts, 9 sections, and 58 lessons covering computer support. Each lesson includes a combination of Wikipedia readings, YouTube videos, and hands-on learning activities. The course also assists learners in preparing for CompTIA A+ Certification.

Preparation
This is a second-semester, college-level course. Learners should already be familiar with introductory computer concepts and IT Fundamentals.

Part 1

 * /Hardware/
 * Hardware Module 1
 * Motherboards
 * CPUs
 * BIOS and UEFI
 * RAM
 * Expansion Cards
 * Storage
 * Power Supplies
 * Hardware Module 2
 * Interfaces
 * Displays
 * Connectors
 * Peripheral Devices
 * Media
 * Hardware Module 3
 * Multifunction Devices
 * Print Technologies
 * Printer Maintenance
 * Components
 * /Mobile Devices/
 * Mobile Devices Module 1
 * Laptop Components
 * Laptop Features
 * Mobile Devices Module 2
 * Other Devices
 * Ports and Accessories
 * Mobile Connectivity
 * Mobile Synchronization
 * Virtualization and Cloud Computing
 * Virtualization
 * Cloud Concepts
 * /Networking/
 * Networking Module 1
 * Devices
 * Tools
 * Networking Module 2
 * Addressing
 * Protocols
 * Wireless
 * Network Services
 * Networking Module 3
 * Routers
 * Connectivity
 * /Hardware Troubleshooting/
 * Hardware & Networking Troubleshooting Module 1
 * Troubleshooting Theory
 * Systems
 * Storage
 * Hardware & Networking Troubleshooting Module 2
 * Displays
 * Printers
 * Hardware & Networking Troubleshooting Module 3
 * Networks
 * Mobile Devices

Part 2

 * /Operating Systems/
 * Operating Systems Module 1
 * Installation
 * Mobile Operating Systems
 * Operating Systems Module 2
 * Features
 * Operating Systems Module 3
 * Control Panel
 * GUI Tools
 * Operating Systems Module 4
 * Maintenance
 * Command Line Tools
 * macOS and Linux
 * Networking


 * /Procedures/
 * Operational Procedures
 * Safety
 * Environment
 * Policies
 * Communication
 * /Security/
 * Security Module 1
 * Prevention
 * Mobile
 * Data Destruction
 * Security Module 2
 * Threats
 * Best Practices
 * Security Module 3
 * Windows
 * Wired and Wireless
 * /Software Troubleshooting/
 * Software Troubleshooting Module 1
 * PC Operating Systems
 * Software Troubleshooting Module 2
 * PC Security
 * Software Troubleshooting Module 3
 * Mobile Operating Systems
 * Mobile Security