Computer Support/Hardware Troubleshooting/Storage

This lesson covers troubleshooting storage.

Objectives and Skills
Objectives and skills for the troubleshooting storage portion of A+ certification include:
 * Given a scenario, troubleshoot hard drives and RAID arrays with appropriate tools.
 * Common symptoms
 * Read/write failure
 * Slow performance
 * Loud clicking noise
 * Failure to boot
 * Drive not recognized
 * OS not found
 * RAID not found
 * RAID stops working
 * Proprietary crash screens (BSOD/pin wheel)
 * S.M.A.R.T. errors
 * Tools
 * Screwdriver
 * External enclosures
 * CHKDSK
 * FORMAT
 * File recovery software
 * Bootrec
 * Diskpart
 * Defragmentation tool

Readings

 * 1)  Master boot record
 * 2)  RAID
 * 3)  Blue Screen of Death
 * 4)  S.M.A.R.T.
 * 5)  Screwdriver
 * 6)  Disk enclosure
 * 7)  CHKDSK
 * 8)  format (command)
 * 9)  Data recovery
 * 10)  diskpart
 * 11)  Defragmentation

Multimedia

 * 1) YouTube: Troubleshooting Hard Drives - CompTIA A+ 220-901 - 4.2
 * 2) YouTube: Hard Drive Troubleshooting Tools - CompTIA A+ 220-901 - 4.2