Computer Support/Software Troubleshooting/Mobile Security

This lesson covers troubleshooting mobile security.

Objectives and Skills
Objectives and skills for the troubleshooting mobile security portion of A+ certification include:
 * Given a scenario, troubleshoot common mobile OS and application security issues with appropriate tools.
 * Common symptoms
 * Signal drop/weak signal
 * Power drain
 * Slow data speeds
 * Unintended WiFi connection
 * Unintended Bluetooth pairing
 * Leaked personal files/data
 * Data transmission overlimit
 * Unauthorized account access
 * Unauthorized root access
 * Unauthorized location tracking
 * Unauthorized camera/microphone activation
 * High resource utilization
 * Tools
 * Antimalware
 * App scanner
 * Factory reset/Clean install
 * Uninstall/reinstall apps
 * WiFi analyzer
 * Force stop
 * Cell tower analyzer
 * Backup/restore
 * iTunes/iCloud/AppleConfigurator
 * Googlesync
 * OneDrive

Multimedia

 * 1) Watch YouTube: Mobile Device Security Troubleshooting - CompTIA A+ 220-902 - 4.4