Enterprise Resource Planning/Presales and Business Analysis/10

Understanding the Client
This is a lesson part of the module ERP Presales and Business Analysis out of the Open Source ERP/Executive Diploma course conducted by a private university.

Topics

 * Understanding the client is so vital. Many deals are lost because we take for granted the client's needs and situation.
 * Each client is different from another. They are all unique individuals in unique situations. To say right away "I know what you want" is risky.

Activities

 * Publish your works in an attractive manner in your user page, stating your own views and findings providing links to your sources. Use the talk page here to score marks.
 * Create or edit sub-pages of course materials within wikiversity.
 * Discuss in the forum (link shall be provided) by offering your ideas and answering or comment on others' postings.

Links to Student Notes
(Provided by Students - subject to edit ranking by tutor)

Notable Links to Resources
(Provided by Students - subject to edit ranking by tutor)

Sub-Pages
(Done in wikiversity as course material by the students under the guidance of the tutor)