Instructional design/User testing of e-learning courses/Check Your Knowledge 4/Compare your answers

The 10 steps of a user test are:


 * 1) Introduce yourself
 * 2) Describe the purpose of the observation and set the participant at ease.
 * 3) Tell the participant that it’s OK to quit at any time.
 * 4) Talk about the video equipment in the room (if applicable).
 * 5) Explain how to think out loud.
 * 6) Explain that you cannot provide help.
 * 7) Introduce the product.
 * 8) Ask if there are any questions before you start; then begin the observation.
 * 9) Describe the task.  At this point, you or a volunteer will hand the task description documents (readme files, forms to fill out, etc., to the evaluators.)
 * 10) Conclude the observation.

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