Talk:Motivation and emotion/Book/2016/Emotional labour

Comments
Hi I have found a useful article on emotional labour and burnout that I think you will find useful for your book chapter. I think it will help you with beginning your chapter and looking at a negative impact of emotional labour. I have included the link to the article here : http://scholar.google.com.au/scholar_url?url=http://www.personal.psu.edu/faculty/a/a/aag6/Brotheridge%2526GrandeyJVB.pdf&hl=en&sa=X&scisig=AAGBfm2ldEZyp_X4VnlcJ6bYoCqyzm3ltA&nossl=1&oi=scholarr&ved=0ahUKEwjo8onPgqrPAhWMFpQKHSnaAEMQgAMIGigAMAA It is titled: "Emotional labor and Burnout: Comparing Two Perspectives of "People Work". I hope you find it helpful. --LeoDean1993 (discuss • contribs) 07:58, 25 September 2016 (UTC)

Hi, Whilst doing my chapter on EI, I came across these articles on emotional labour that I think might be helpful. There are references to emotional dissonance and to emotional labour as a moderator of EI. Best of luck with your chapter. http://opr.sagepub.com/content/2/1/6.full.pdf http://hum.sagepub.com/content/65/10/1259.full--U3090066 (discuss • contribs) 20:32, 11 October 2016 (UTC)

Hey, I keep finding articles that I think are better suited to your topic, I noticed that you are including a section on emotional dissonance and I found a couple of good articles that might help if you need a little extra. http://www.emeraldinsight.com/doi/pdfplus/10.1108/02683940910996806 https://www.researchgate.net/profile/Markus_Groth/publication/47716890_Willing_and_able_to_fake_emotions_a_closer_examination_of_the_link_between_emotional_dissonance_and_employee_well-being/links/0fcfd513e53894f188000000.pdf --U3090066 (discuss • contribs) 17:23, 19 October 2016 (UTC)

Hey, I like the content of your chapter, it's both informative and relevant to the real world! It's really only small layout things to make it a bit brighter and easier to read that I would change (but I'm sure you're already planning this! :) ) I also like how you've put the case study throughout the chapter, that's a good interactive idea. So the only things I can see are; I added the word 'be' to the what can be done section, hope you don't mind. Sorry it's all the little things; I can not fault the content though, you've done really well!! :)--U3083764 (discuss • contribs) 09:01, 21 October 2016 (UTC)
 * 1)  Perhaps put a centre adjusted box around your 3 key questions in the overview, just to draw focus to them
 * 2)  With the framework of emotional labour (Morris & Feldmen, 1996), instead of having the titles in bold then definitions underneath perhaps you could put it into a table? I think it would read a lot better that way
 * 3)  In the what can be done about it section a few pictures would break the text up a bit
 * 4)  You are pretty close to the word count, so if you want some more to work with I'd delete a few of your see also links and just prioritise 4 or so chapters
 * 5)  With the external links I'd write a description of where the link goes and just hyperlink the discussion

Case Study & headings
Hello. Your chapter is really great - so informative and really well written and laid out. Very easy to follow. The only thing I changed is putting a case study heading.. Just thought it might be best to identify that that is the case study. Also, in the what can be done about it? section I thought that perhaps making the headings a little clearer, like making the main one's into main headings might look better. But I could be wrong! Just a thought. Otherwise everything was great. Good work! --U3112339 (discuss • contribs) 07:09, 21 October 2016 (UTC)U3112339

Sub-sections
Avoid having only one sub-section within a section - either drop it and merge the content or add at least a second sub-section. -- Jtneill - Talk - c 07:13, 21 October 2016 (UTC)

Hey, Your chapter has come along really well and is looking great!! I like that you broke the quiz up into sections, I think this adds to the level of interaction with the reader. I also like your case study examples, good real world applicability. My only one suggestion would be to add something to the "what can be done about it" section, just to break up the text (an image etc). I corrected a few minor typos but overall your chapter is looking really good :) --U3090066 (discuss • contribs) 18:21, 21 October 2016 (UTC)

-- Jtneill - Talk - c 08:48, 13 November 2016 (UTC)

-- Jtneill - Talk - c 07:18, 21 November 2016 (UTC)