Talk:Motivation and emotion/Book/2020/Organisational citizenship behaviour motivation

General comment on structure and content
Hey, I can see how this question is difficult to categorise and integrate theory and research! Your chapter looks really interesting.

Firstly, I think your case study is excellent and the quiz question really helped to engage me as a reader and to think deeply about what I'm reading. I especially love that you incorporated COVID, making it very contemporary! I feel continuing on with this, with examples for people to figure out what OCB subtype Joan is, would be great.

I feel that outlining some studies and what happened in them specifically will help balance the theory and research. For example, a study that showed OCB boosting moral and how they found this.

For your section on what motivates OCB, it might be good to have sections on different parts of the literature and discuss theory as needed, rather than having a section explaining the theory. Remember there are whole other chapters on these theories that you can link to after a brief explanation of what applies to your topic (e.g. Self Determination Theory). From what I have read in your chapter, maybe employee interaction, leader-member relationship or perceived organisational impartiality could be headings in this section? Of course, I don't know about this topic and it all depends on the literature you can access!

I hope this makes sense, best of luck with submission!--U3190052 (discuss • contribs) 01:34, 17 October 2020 (UTC)

Comments
Hi Clare,

This looks like a great start to your chapter. I really like the use of a table for the OCB types. There are a few suggestions below which are hopefully helpful:
 * There are some spelling and grammar errors. I know this is a draft, but if you let me know when you're nearly done I'm happy to do a final proofread.
 * Your case study is really useful (and topical) and your focus questions relating to this is good. It might be worth also doing a question on what kind of OCB the reader thinks Joan is exhibiting. You could add a sentence into your case report that Joan enjoys her work and feels she's making an important contribution. This would make it clearer that it's alturistic.
 * Your explanation of Regulatory focus theory is really good - but it also might benefit from a visual aid. There is a figure showing RFT on the RFT wikipedia page, which might be useful to include here: https://en.wikipedia.org/wiki/Regulatory_focus_theory#/media/File:Completed_RFT_flowchart_3.jpg or for a non-student example you could make your own. This can be done in word or powerpoint and saved as an image file to upload.
 * Think about creating direct hyperlinks to relevant wikipedia pages from within your text
 * This may sound like a really stupid tip - but if you're using UC Library to search for resources try using the American spelling 'organizational citizenship behavior', sometimes this can bring up different results.
 * If the focus of your chapter is on the different theories associated with OCB, maybe under each theory have sub-headings for 'supporting research' and 'criticisms and limitations'. This could also help inform your Advantages and consequences of OCB discussion. I think it may also be good to discuss a couple of examples of research which supports each theory.
 * As well as theories of motivation relating to organisational citizenship behaviour you could also have another section looking at other determinants, such as personality, job characteristics, psychological contracts etc.
 * Another interesting question in this area is does culture influence OCB? Are their certain cultural backgrounds (such as collectivist cultures) that are more likely to engage in OCB?
 * Some resources you may find useful:

Regulatory focus theory

 * https://search.proquest.com/docview/1986230638?pq-origsite=summon

Self-determination theory

 * https://www-tandfonline-com.ezproxy.canberra.edu.au/doi/full/10.1080/09585192.2013.770779
 * http://web.b.ebscohost.com.ezproxy.canberra.edu.au/ehost/detail/detail?vid=0&sid=62e848b3-fe99-4ff7-ad73-3f637b0a511a%40pdc-v-sessmgr04&bdata=#AN=100318914&db=pbh
 * https://search.proquest.com/docview/1698327727?pq-origsite=summon
 * https://journals-sagepub-com.ezproxy.canberra.edu.au/doi/full/10.1177/0149206316632058

Job Characteristics model

 * http://web.b.ebscohost.com.ezproxy.canberra.edu.au/ehost/detail/detail?vid=0&sid=82b4e634-85de-43a3-b111-493ba8fa0325%40pdc-v-sessmgr03&bdata=#AN=31428957&db=pbh

Psychological contracts

 * https://search-proquest-com.ezproxy.canberra.edu.au/docview/1910808489?rfr_id=info%3Axri%2Fsid%3Aprimo

Influence of culture
U3025324 (discuss • contribs) 01:57, 17 October 2020 (UTC)
 * https://www-sciencedirect-com.ezproxy.canberra.edu.au/science/article/pii/S0147176708000114?via%3Dihub

Psychological Contract - Social Exchange relationship
There is a lot of research on the psychological contract between an employer and their employees and how this motivates employee OCB. If you are interested in how the relationship between an employer and their subordinate influences behaviour, then there is also some great research on a theory called leader-member exchange theory. --Amy.lange1306 (discuss • contribs) 13:57, 30 August 2020 (UTC)

Heading casing
-- Jtneill - Talk - c 05:43, 21 September 2020 (UTC)

Social Contribution - Research into psychological contract
If you’re interested in how leadership predicts and influences employee motivation to engage in OCB here is an interesting article. https://doi-org.ezproxy.canberra.edu.au/10.1108/IJCHM-12-2016-0659 - Impact of psychological contract fulfillment on organizational citizenship behavior --Amy.lange1306 (discuss • contribs) 20:51, 15 October 2020 (UTC)

How leadership influences employee motivation to engage in employee OCB - leader-member exchange
Leader-member exchange is a social exchange theory and has been found to motivate employees to engage in OCB due to the reciprocal nature of the leader-subordinate relationship. There may be some research suggesting that the leader-member exchange facilitates the fulfillment of the three psychological needs outlined in self-determination theory, particularly relatedness, as high-quality leader-member exchanges are characterised by high mutual trust - Here is an article I found which suggests that empowerment mediates the relationship between OCB and LMX - DOI: 10.1007/s10490-009-9163-2 - Relationship between leader–member exchange and organizational citizenship behaviors: Examining the moderating role of empowerment--Amy.lange1306 (discuss • contribs) 20:56, 15 October 2020 (UTC)

Adding a table
Hi, I thought I'd suggest that adding a table to your 'types of OCB' section may be a useful way to clearly summarize these key points. Here is a Wikiversity link to the table templates. --U3190415 (discuss • contribs) 01:03, 16 October 2020 (UTC)

Figures, abbreviations, APA formatting, APA referencing and subheading suggestion
Hey! Your chapter is really great and you can tell you have done a lot of research. I really like your example and quizzes as I think they help concrete readers knowledge. I have added some suggestions and feedback below that you may find useful.

1. Just a reminder to refer to your figures within the chapter (see Figure 1).

2. You have abbreviated OBC in your outline, meaning you do not need to use the full name again throughout your book. However, in your focus question and subsequent heading you restated "Organisational Citizenship Behaviour (OCB)". Maybe use the full name for the outline and focus question and from the next heading onwards use the abbreviation?

3. Just make sure you format your table in APA style. Meaning you need to have Figure 1, under that have the title in italics

4. When talking about theories you do not need to capitalise them, you only need to capitalise theorists names for example: Maslow's hierarchy of needs. This website may help clarify this and be useful: https://apastyle.apa.org/style-grammar-guidelines/capitalization/diseases-disorders-therapies

5. For you last section where you speak about advantages and consequences. It may be easier to read if you split these up into subheadings.

Overall, your chapter is looking really great!! You have done an amazing job!

--U3190210 (discuss • contribs) 03:08, 17 October 2020 (UTC)

Social contribution
you could additionally explore the economic benefits from the businesses perspective from lower staff turnover rates and the lowered associated costs with positive consequences of OCB. The volume number needs to be italicized in the reference list.

U3145017 (discuss • contribs) 14:59, 17 October 2020 (UTC)

Social Contribution
Hi! Your book chapter has a lot of really useful information! One thing I may comment on is moving the case study further down a little bit as it looks a bit crowded right at the front. We are getting marked on the appearance of our book chapter as well so maybe adding another case study in a fancy box or a few more photos may be really useful and your book chapter will benefit from it! also adding another question to the mini quiz so it's not just one would be beneficial also. --U3190523 (discuss • contribs) 21:13, 18 October 2020 (UTC)

-- Jtneill - Talk - c 11:27, 16 November 2020 (UTC)

-- Jtneill - Talk - c 05:31, 22 November 2020 (UTC)