User:Charyanaan

hi im Charyanaan and Supasin Group

What is SugarCRM?

SugarCRM Inc. is the 800-pound gorilla in the open-source CRM category. Founded in 2004 by John Roberts, Clint Oram and Jacob Taylor, the Sugar open-source code has been downloaded more than 3 million times. The company has received $26 million in venture financing and employs more than 100 people. More than 12,000 companies use SugarCRM including Honeywell International, Starbucks Corp., First Federal Bank and BDO Seidman LLP. SugarCRM is written in PHP and is compatible with the MySQL database. You can easily import data from another CRM solution, or even just a standard spreadsheet using the standard Comma Separated Value (CSV) format. You can import directly into the database, or use the import wizard found in the shortcut menus through out the application. If you need additional help, SugarCRM offers data migration packages to assist you with importing your data SugarCRM is an open-source CRM platform which covers the basic needs of contact, account, campaign and sales management.

It's benefits are with the selling premium cable TV subscription package on UBC shop around:

•	It is very easy to customize

•	It is easy to expand

•	It can be integrated with Microsoft Outlook

It's drawbacks are:

•	It is not the best platform for more complex integration projects

•	The user interface is not optimal for recurring tasks

What can we offer besides SugarCRM?

JBOSS Process Engine provides a very functional platform for integration, task and process management. A single web application is created to provide a unified interface, while all the information and actions are pulled together via web services.

SCM Homework

Micros Fidelio – My-i-Inventory

MICROS Materials Control gives your business the ability to manage your entire procurement process from requisition to delivery. Whether you are operating a cafe or a group of restaurants, Materials Control will allow you to streamline inventory management processes to increase the accuracy, speed and efficiency or your ordering process.

Used throughout many hotels and restaurants alike across Asia-Pacific, Materials Control has strong integration to many other applications, including Point-of-Sale, Back Office applications, B2B websites, as well as the Microsoft suite of products to allow for automated purchase order creation. Available in both as an onsite or hosted solution, Materials Control can give you access to your inventory information from anywhere, anytime.

MyInventory was developed with those objectives in mind. The application enables managing inventories at either a single property or multiple locations, and is integrated within the browser based myMicros.

Micros- Fidelio

MICROS Materials Control would be the best SCM package for hotel as it is very popular and they are very function able easy to use and cover in all area in the hotel and restaurant inventories. Micros-Fidelio also do after training that will be needed for the Hotel’s staff that a number of staff will be involve in using Fidelio. They all so separate the program in the categories in the different pages for example one page will be for Food and Beverage inventory for Food and Beverage store, Page for Non- Food inventories for General store and Engineer Inventory Page for maintenance Area all of those reason are very convenience for store keeper receiving and end user.