User:Lstrashny/twl1: Technical writing audience

Exercise 1: Technical Writing Level 1:

Persona: Samuel


 * 1. Background


 * Occupation: Writer


 * Location: Hartford, Connecticut, USA


 * Work location: home office


 * Family life: husband, father of 4


 * Languages: English


 * Self-educated


 * 2. Roles and tasks


 * Brainstorming ideas and characters


 * writing and rewriting nonfiction and fiction texts


 * editing


 * works alone


 * uses paper, pen, typewriter and recently word processing on a basic PC


 * 3. Environment


 * desk


 * small room


 * lots of cats


 * 30-40 cigars per day


 * no set schedule


 * 4. Relationship to product/documentation


 * needs step-by-step guidance for simple computing


 * likes straight-forward, non-jargony technical writing


 * clear and concise writing


 * topics that are relevant to his use of software and computing


 * 5. Unknowns:
 * his understanding of more advanced computing topics
 * how much he wants to learn
 * the patience that he has for learning it